Reservation Conditions

Reservation Policies

All rates quoted are per night and include GST. 
Rates and conditions are subject to change at any time and without notice. Minimum stay periods and apply during peak times. Peak rates will apply during busy periods including Public Holidays and during events held in Hawkes Bay.

A deposit of 50% of the total stay is payable to confirm a booking. Reservations are only confirmed on receipt of deposit.
The balance of the reservation is payable in full on arrival. Management observes the right to re-quote any errors in quoted price (including verbal and written quotes).

Reservations are a contract between Hastings Top 10 Holiday Park and the person named on the reservation and are not transferable to any other person.  The named person must occupy the site or unit for the duration of the contract and is ultimately the responsible for all occupants and visitors of that site or unit. Management will charge additional costs for damages and/or additional cleaning required to Holiday Parks property. Any breach in Holiday Park rules will result in cancellation of tenancy, and NO refund will be given.

Any specials offered can not be used in conjunction with TOP 10 discount, and apply to new bookings and will not be back dated.

Sites & Units are allotted at the discretion of management who reserve the right to alter if necessary or cancel tenancy at any time.

Cancellations within 3 weeks of arrival will result in loss of all deposit paid. Cancellation outside of 3 weeks will incur a $50 cancellation fee.
Group booking cancellations within 6 weeks of arrival will result in loss of all deposit paid. Cancellation outside of 6 weeks will incur a $50 cancellation fee per unit/site booked. A group booking is a booking with 2 or more units/sites, or 10 or more people.
Cancellations will not be permitted during peak periods including School Holidays, Public Holidays or during Hawkes Bay Events.

Amendments can be made at Managements discretion (an administration fee will apply). If an amendment results in shortening of the stay or a reduction in guest numbers, it will be treated as a cancellation.  

NO REFUND FOR EARLY DEPARTURE.

Arrival Time: after 2pm
Departure Time: by 10am
No early check-ins or late check-outs are permitted at peak times.

Children are persons 1-13 years inclusive. Infants are classed as under 1 year and are FREE of  charge.
All persons 14 years or over are adults.

 
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